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Oracle Creative Media

Maintenance Packages

Our website maintenance services will give you peace of mind knowing that your website is being monitored around the clock by our team of experts. If anything does go wrong, you can be assured that OCM will act swiftly to sort out the problem.

 

Bronze
£39p/m no VAT to pay
(13th month free!)
Perfect for simple Wordpress or Joomla sites that only require system upgrades and backups.
Website hosting (up to 2GB)
Monthly Backups
Email Support
CMS & plugin updates
SSL certificate
Select Package
Silver
£59p/m no VAT to pay
(13th month free!)
Great for average Wordpress or Joomla sites requiring updates, backups and content updates
Web Hosting (Up to 5GB)
Weekly Backups
CMS & plugin updates
SSL certificate
Phone Support
Email support
1 hour website support
Select Package
Gold
£89p/m no VAT to pay
(13th month free!)
Ideal for sites requiring frequent content updates or smaller eCommerce stores
Web Hosting (Up to 20GB)
Weekly Backups
CMS & plugin updates
SSL certificate
Phone Support
Email support
2 hours website support
Select Package
Platinum
£129p/m no VAT to pay
(13th month free!)
Advanced package for dedicated eCommerce stores or large sites

Web Hosting (Up to 100GB)
Weekly Backups
CMS & plugin updates
SSL certificate
Phone Support
Email support
3 hours website support
Site Audits
Analytical Reporting
Select Package
Platinum Plus - Bring more traffic to your website!!!
£405p/m 10% OFF for first 6 months
(price will increase to £450 on the seventh month)
To get to the top, you need to make sure that your website runs fast, efficiently and free from any technical coding errors. Our team of experts will work on your website the help improve your your position on serach engines.
Web Hosting (Up to 100GB)
Weekly Backups
CMS & plugin updates
SSL certificate
Phone Support
Email support
3 hours website support
Site Audits
Analytical Reporting
5 hrs SEO
Select Package




Web Hosting

Website Hosting

Your website will be hosted on servers with the latest server technology ensuring a fast loading time when requested by users. Each server is monitored 24/7 by a team of experts making sure that if there is a problem, a server specialist will be on hand to quickly resolve the problem. Hosting is optional, if you would like to stay with your existing hosting provider that’s not a problem, but you could save time and money by using our servers plus we are on the end of the phone when you need to speak to someone. Oracle also ensures that all of its client own their own domain names.

Backups

Backups

There are many reasons why you need your website to be restored from a backup such as hardware failure or human error and no matter how big or small a website is, it’s always vulnerable to hackers. The OCM maintenance packages will ensure that your database will be backed up daily and all files are backed up monthly. If something should go wrong with your site, we will restore it to the most recent backed-up state at no extra cost to yourself.

CMS & plugin updates

CMS & plugin updates

Content Management Systems such as WordPress, Joomla and OpenCart require frequent updates to reduce the chance of hackers to hacking your system, compromising your private data regarding any members or customers. Our monthly maintenance packages are designed to keep all these systems up to date and monitored for any plugin updates, ensuring that your CMS isn’t left vulnerable.

SSL certificate

SSL certificate

Have you noticed the little padlock at the top of your browser window letting people know if a website is secure or not? Having this certificate gives your customers confidence to interact with your website. These days it is also essential to have SSL as Google will give preference to websites with SSL to those sites without it. OCM will constantly monitor your certificates to make sure they remain active and will automatically fix any issues that come along.

Website Support

Website Support

Sometimes you may need some work carried out on your website, such as an image change or text alterations to existing content or you may need a small problem resolved. We can also add any blog posts that you send to us via email – we will ensure that the blog will be correctly formatted to meet all web standards. If you require further work that takes you outside of your allocated package time, then we will issue you a separate quote before any work is carried out.

Phone/Email support

Phone/Email support

Feel confident that we will prioritise your job via either phone or email support ensuring that your issue is dealt with as a matter of priority. Email is always the fastest way to resolve a problem, but we know sometimes it is good to hear a friendly voice on the end of a phone and we are always happy to hear from you!

Site Audits

Site Audits

Each month there will be an audit run on your website letting us know important technical information such as broken links, meta title and description tags which are hugely important to a website when it comes to search engines. Any time that remains on your package, will be used to resolve these issues. This work is time consuming and it maybe something you wish to speak to us separately in order to build your ranking at a quicker pace?

Analytical Reporting

Analytical Reporting

Your website will be connected to Google analytics so its progress can be monitored on search engines. Each month you will receive analytical reports giving your sites performance on Google. These reports will give an insight to how many people are visiting your website and from where. This information is vital to any business and will let you know which campaigns are working!

SEO

SEO

You have probably had a thousand emails offering you SEO services to get your website to rank number 1. This is not always possible but there is always room for improvement. OCM will use the site audit and analytics to help create a campaign to improve your website ranking. This might involve Link building and blogging. We will use no tricks that will harm your website in the future. All our SEO knowledge comes from Google documentation, London based training courses and training videos. All of our clients have been extremely impressed with this service.